JiaJiong Candle FAQ

JiaJiong Candle supplies a wide range of decorative candles, including flameless LED candles, scented candles, pillar candles, taper candles and candle holders, specially ideal for weddings, events, hospitality, retail, parties, holidays and home décor.

We primarily serve wedding and event planners, event rental companies, wholesalers, distributors and retailers. We also support hospitality businesses and brands looking for decorative candles for commercial or private-label collections.

Yes. We support small-MOQ trial orders, like 1 carton, allowing wholesalers, retailers and new brands to test market demand before committing to larger quantities. MOQ varies by product and customization requirements.

Yes. We provide OEM and ODM services for international buyers. Custom options include packaging, printed logos, labels, colors, sizes and fragrances. For LED candles, we can also support customized functions such as remote control, rechargeable, timer and waterproof versions.

Yes. You can provide a drawing, product reference, existing sample or specific requirements. Our team can evaluate the project, confirm feasibility, MOQ, tooling and pricing, then produce a pre-production sample for approval before bulk manufacturing.

We inspect every unit before shipment as part of our 100% QC process. LED products are tested for function, while poured candles are checked for key production details such as wick positioning, surface finish and filling quality. This helps reduce defective units and protect your brand reputation.

Depending on the product, we can provide relevant documentation including CE, MSDS, SGS and ZDHY certificates. Documentation can also be provided to customs brokers or freight forwarders when required for shipment.

Yes. We offer DDP shipping for international buyers. Our team can handle freight, duties and customs clearance, helping simplify cross-border purchasing and make the landed cost more predictable. FOB and CIF shipping options are also available.

Yes. We support mixed-SKU purchasing for suitable wholesale orders. This allows buyers to combine different candle styles and build a broader product selection without committing to a single SKU for the entire order.

Yes. Sample testing is available for product evaluation and custom projects. For OEM orders, we normally provide a pre-production sample for approval before starting bulk manufacturing, helping buyers confirm the product and specifications in advance.

Yes. We provide urgent order support for projects with tight event deadlines, subject to product availability, order quantity and production requirements. Contact our team with your required quantity and delivery date so we can evaluate the fastest available solution.

Send us your product requirements, SKU list, target quantity and required delivery date. Our team can provide suitable product options, pricing and lead-time information for your project.

We strictly test every candle before shipment. While if you receive defective units, provide photos/videos for verification. We supply replacement parts or compensate in your next bulk order according to the damage ratio.